Protection of personal data

(Last updated on: November 11, 2020)

1 – WHAT PERSONAL DATA DO WE COLLECT?

Some personal data is necessary to provide you with our products or services. This is particularly the case when:
-you make a purchase
-you ask to receive our newsletters
-you create an account
-you use our site

This personal data includes your:
- contact details: including name, first name, email, telephone number, delivery and billing address
- user and account information, including your password and unique user ID
-personal information, including your date of birth and purchase history
-payment or credit card information
-data relating to your bracelet size
-personal preferences, including your wish list

When you interact with our site, certain data is automatically collected from your web browser. This data includes cookies, IP addresses, data identifying your web browser and its version, and web beacons.

2 – WHAT IS YOUR PERSONAL DATA USED FOR?

We use your personal data for the following purposes:

-To enable you to use our site and services, we will use your personal data to provide the requested product or service.
-If you make a purchase on our site, or if you request to receive our promotions, we will use your contact information to communicate information about your purchase or our promotions to you.
-If you contact our customer service, we will use information about you, such as the product you purchased or your delivery information, to help you resolve your issue or answer your question.
-To use certain features of our site, it may sometimes be necessary to provide us with additional data or additional consent for the use of data for certain purposes.
-To allow you to receive information about our products and events. When you create an account, we will send you marketing communications and news about our products, services, events, and other promotions. Please note that you can unsubscribe at any time to object to the processing of your personal data. We may use the information you provide to send you personalized communications about products and services that may be of interest to you.
-To enable us to operate and improve our site and services. We use your personal data to operate our site, including when you make a purchase, your data is used for accounting, auditing and other internal purposes. We may also use your personal data relating to how you use our site and services to improve your “user experience” (for example, data on how you search for and find our products) and to enable us to detect technical problems and administer our site.
-Basis applied for the processing of your personal data. When you purchase our products from our site, we need your personal data to process your order, such as your payment and contact details to deliver your order. In other cases, the processing of your data is based on our legitimate interest as a business or on compliance with a legal obligation.

3 – WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We share your personal data with:
-Third-party service providers who process personal data, for example, for payments and credit cards, shipping and deliveries, hosting, administering and managing your data, email distribution, research and analysis, brand management and product promotions, as well as for the administration of certain services and features. When we use the services of third-party service providers, we enter into contracts that require them to implement appropriate technical and organizational measures to protect your personal data.

-Other third parties as necessary to comply with a judicial or administrative request or the application of a law, prevent unlawful uses of our site, defend against third-party claims or provide our assistance in fraud prevention.

4 – MEASURE FOR PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA

We use various technical and organizational security measures to ensure the security of your personal data. The personal data we collect on our website is stored within the European Union.
Your personal data is kept for as long as necessary in compliance with each of the purposes defined above and within the limits defined by law.
Generally, we will retain your personal data for as long as you maintain your account.
Regarding personal data relating to your purchases, we keep them for longer in order to comply with legal obligations, particularly in tax matters.

5 – WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

We inform you that you have the right, at any time, to request:
-access to your data
-an electronic copy of your data
- the rectification of your data if it is incomplete or inaccurate
- the erasure or limitation of your data.

Where you have given us your consent to process your data, you have the right to withdraw your consent at any time. If you wish to exercise any of your rights, please contact us using the following email address: hello@take-care.shop
You can also opt out of receiving our email communications by clicking on the unsubscribe link included in our messages.

6 – CONDITIONS FOR MANAGING COOKIES

We collect data, which may include personal data, from your browser when you use our site.
Cookies and beacons are used to collect this data, which may include your:
-IP address
- unique identification cookie
-information cookie and information about the contents of your equipment to access certain features
-unique equipment identification number and equipment type
- browser type and language
-operating system and settings
-country and time zone
-previously visited sites
-information about your actions on our site such as click behavior, purchases and preferences
-access times and reference URLs.

Please be informed that third parties, such as Google, may also collect data from our site through cookies, third-party modules, and widgets. These third parties collect data directly from your browser, and the processing of this data is subject to their own privacy policies.
We use cookies and beacons to track usage patterns on our site, understand your preferences (such as country and language), provide services, and improve your online experience. We also use cookies and beacons to gather general information about site traffic and interactions, identify trends and obtain statistics, and improve our site.

Three categories of cookies are generally used on our site:
-functional cookies: These cookies are required for basic site functionality and are therefore always active. This includes cookies that allow you to be recognized when you visit our site during the same session or, if you wish, from one session to another. They allow us to establish your shopping cart and the payment procedure, but also to ensure the security of exchanges and compliance with regulations.
- Performance cookies: These cookies allow us to improve the functionality of our site by tracking their usage. In some cases, these cookies help improve the speed with which we process your request and remember the preferences you have selected. Refusing these cookies may result in less relevant recommendations and slower site performance.
-Social Media and Advertising Cookies: Social media cookies allow you to connect to your social networks and share content from our site on social networks. Advertising cookies (from third parties) collect information to better tailor advertisements to your interests, both on our site and elsewhere. In some cases, these cookies require the processing of personal data. Refusing these cookies may result in the display of advertisements that are not tailored to you or prevent effective connection to Facebook, Twitter, or other social networks and/or prevent you from being able to share content on social networks.

You can choose to have your computer alert you each time a cookie is being sent, or you can choose to refuse all cookies. You can make these choices by accessing the settings of your internet browser on each of your devices. Each browser is different, so you should check the “Help” menu of your browser to understand how to change the cookie settings. If you refuse cookies, access to many contents of our site may be less efficient and some of our services may not function properly.

7 – CHANGES TO OUR PERSONAL DATA PROTECTION CHARTER

If our personal data protection charter is updated, we will publish information about these changes on our site.
If there are any changes to how we process your personal data, we will notify you in advance or, if applicable, ask for your prior consent. We encourage you to regularly review our privacy policy and check for any changes. This privacy policy was last updated in November 2020.

8 – DO YOU HAVE ANY QUESTIONS?

If you would like to provide us with feedback, questions, or concerns, or if you wish to exercise your rights regarding your personal data, you can contact us at: hello@take-care.shop